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Computer Repair Shop Software 2.20.22172.1
#1
Computer Repair Shop Software 2.20.22172.1

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Languages: English File Size: 351.17 MB

Quote:Repair Tracking, Inventory, POS and CRS Software for Computer Shops and IT Techs. Welcome to the most fully featured and revolutionary Repair Shop software available. No matter if you are just starting up as a one man army or as fully established computer / mobile & cell phone repair shop. Improve your repair efficiency which will improve your revenue by being more organised.
Quick Ticket Updates with Canned Messages
Less typing using the built-in canned messages to speed up creating invoices and reports.
Fully Featured
Repair Tracking, Point of Sale, Inventory, Repeat Billing, Reports and more
Integrations
Integration to Google Calendar, Kashflow Accounting, Livedrive and more to speed up your business work flows
Email to Ticket Updates
Send an email from anywhere and your tickets are updated with your repair notes
YOU own your data!
Use your own SQL Server Database on-premises so you can create your own customer reports, export your own data whenever you want!
Reports
Lots of reports built-in from customer address maps, financial reports, who are your best customers and more!
Repair Tracking
- Track tickets, assets and serial numbers from single interface.
- Quickly access new and old tickets. Colour coded to identify older tickets.
- Filter search by keywords, Customer names, job information.
Automatic Emails and SMS
CRS sends out automatic status updates by email and SMS ensuring your customers are always kept informed.
Complete Overview
- From the main screen you can see how many jobs you have booked in, awaiting payment, appointments and stats.
- Quickly print labels for any ticket without opening the ticket.
- Quick access to Point Of Sale and all CRS modules.
Integrations with Google, Skype and more...
CRS integrates with Google Calendar, Google Maps, Livedrive, Skype, Kashflow Accounting Package and more...
Built-In Template Editor
Amazingly simply to use built-in template editor to fully customise the look of your customer emails and printed receipts, invoices etc.
Why Choose Computer Repair Shop Software (CRS)
- Your data is YOUR data! Your private customer data is located on your own computer giving you full control over how you use your own data!
- Database hosted on your own network - still works even when your internet is not!
- CRS FREE Edition for start-ups and new computer shop owners who want to start using professional and time efficient PC repair tracking and ticketing software from the beginning! Using CRS will ensure you are optimising your time, stay organised and be successful.
- Affordable monthly Subscriptions designed for established shops and business owners using CRS as the backbone of their business!
- CRS is specific to computer repair shops and technicians no matter if you have a computer repair business and repair shops or work from home on your own.
- Job Tracking, Point Of Sale, Inventory, Part Ordering and Tracking, Quoting and Invoicing System All-In-One easy to use package.
- DESIGNED BY COMPUTER SHOP CHAIN OWNER! We know what you want as we own and run our own chain of shops where CRS is the backbone of our successful business!
- Minimise errors and mistakes, Speed up your repair check-in process. CRS is designed for simplicity and speed - this is just what all successful businesses require!
- Full ticket tracking from the day the computer is checked in to the day it leaves your workshop!
- World Wide User base. CRS works in all countries.
- New features driven by you! Want a new feature, just ask!
Customer Accounts
- Built In CRM system ensure you capture important customer data. Perfect for re-marketing - something all successfull business owners NEED TO DO every day!
- Easy to Export Customer emails and names into your own spreadsheets, mailchimp, Facebook advert manager etc.
- Email, SMS and call your customers using skype or VOIP directly from CRS. All communications are logged to later retrieval.
- Import your existing customers from systems such as CommitCRM, excel, repairshopr, quickbooks and more.
Point Of Sale
- Easy to Use, Integrated POS terminal with direct access to the CRS ticketing database.
- Full integration of barcode scanners, thermal printers, cash tills etc for a professional POS system.
- Simple and Easy to use
- End of Day Reporting
Repair Tracking
- Track every repair, from the moment it is checked into CRS to the moment it leaves your shop.
- Customers receive automatic updates by email / sms on their repair process.
Customisable Templates
Check In Receipts, Invoices, Service reports, Quotes are all based on fully customisable templates using simple html templates provided. Embed ##TAGS## into the reports to display data from the ticket automatically. CRS is virtually ready to work right away with little setup required.
Parts Tracking
- Easy part tracking for customer repairs.
- Know when parts need to be ordered, on order and returned to suppliers. Full tracking.
- See list of all parts that need to be ordered for repairs - fast and easy. When parts arrive, allocate the part to the customer repair in seconds!
Asks all the relevant questions - no mistakes and missing information - EVER AGAIN!
- When a repair is being booked in it is easy to forget to ask your customer about data backup or the user's password. This won't happen with CRS! You are prompted to ask for specific information like this (and more).
- Never forget to log additional items such as Laptop Power Adapters or Installation CDs etc, this is all tracked and each item gets it own dedicated label to automatically link it to the job - your customer leaves happy that you know what you are doing and their items will never get lost!
- Everything is automated!
- Time is Money.... so less time typing means more time to make money!
Hardware and Software Tests
- Hardware tests - quickly include which tests passed and failed. This information is printed into a report at a click of a button! Takes just a few seconds to create a comprehensive hardware testing report
- Software Tests - Within seconds, you can create a comprehensive report of EVERTHING you have done to service your customer's computer. They will love the fact you gave them a personalised report of all your work over several pages - They will think you spent hours typing it up! When in fact it took a few seconds!
Canned Responses
Asset Management
Inventory Management
Calendar
Gmail Synchronisation
Ticket and Customer Attachments
Internal Staff Messaging

Stats and Reports


Multi-User and Multi-Shop
- More than one shop? No problem. CRS is multi-shop compatible.
- CRS works for as many users you need.
- No limits of number of computers you install CRS onto.
- Software works on any Windows Vista, Windows 7, Windows 8 and Windows 10 computer.
Database
- CRS uses Microsoft SQL Server Standard or Express Edition for easy deployment of additional terminals. Database can be located on your premises or in the cloud.
- Cloud databases also available directly from us giving you access to CRS from anywhere in the world.
Livedrive Online Backup Integration
If you are a livedrive reseller you can set up livedrive accounts directly from the software.
API Integration
- Kashflow integrated with parts ordering - no need to manually input your purchases into your accounting software
- Livedrive Integrated
- Google Calendar Integrated
System Requirements
- CRS runs on Windows 8, 8.1, 10, 11
- .Net Framework 4.7.2 Required
- SQL Server 2012 Express Required

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