Enhancing User Experience in the Workplace

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Free Download Enhancing User Experience in the Workplace
Published 11/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 1h 20m | Size: 558 MB
How to transform and delight - a guide for facilities / operations team, real estate and workplace professionals

What you'll learn
The basics of great user experience
How workplace operations affect user experience and how to improve it
What makes a great workplace experience
How to analyse your current user experience
What process and tools help to continually improve workplace experience
Examples and Case Studies
Activities to help you
Requirements
Any experience
Equipment for writing down responses to activities
Description
In today's world, the workplace experience has never been more important. Home working, the fight for talent and the need for workplaces to respond to user needs are all putting pressure on organisations. The cost of workplaces and their operations have to be justified in order to stay relevant. But how do we know what a great workplace should be?In this comprehensive course, you'll learn how to elevate the user experience within your workplace to create an environment that makes it a pleasure to work in; boosting user satisfaction, productivity, and even your career prospects. Designed specifically for those responsible for delivering workplaces, this course will provide you with the skills and knowledge to design and manage spaces that cater to the needs of your users, ensuring amazing workplace experiences.What You'll Learn:Understanding User Experience (UX): Grasp the fundamentals of UX and its importance in workplace management.What makes a great workplace experience: How workplace operations affect user experience and how to improve itUser-Centred Design: Learn approaches to space design that prioritises user needs and preferences, whilst making your job easier.How culture influences workplaces: What should you look out for that can disrupt your plans to improve the workplace.A new methodology: What process and tools to utilise to measure and continually improve workplace experience.Examples and Case Studies: Real life examples of great workplace experiences
Who this course is for
Facilities Management practitioners
Office Managers
Workplace Operations
Workplace Strategists
Corporate Real Estate Professionals
Anyone interested in improving workplace environments
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