Jumpstart Into Writing User-Friendly Procedures

[nieriorefasow63]

Jumpstart Into Writing User-Friendly Procedures

Published 6/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.33 GB | Duration: 1h 7m

Get a jumpstart into writing simple, user-friendly procedures even if you've never written one before.

What you'll learn
What's the difference between a procedure, policy and instruction
Why are procedures important for your business
How to clearly define the process you want to document
How to structure the headings in your documents so that they automatically follow the process
How to clearly present information for the user without using lots of paragraph text
Lots of tips and tricks on user-friendly writing

Requirements
No prior experience needed. You will learn what you need to know.

Description
Is this course for you?This course is for you if you answer yes to one or more of the following...You don't know where to start in creating or revamping your company proceduresYou've never been trained how to write a procedureYou struggle with, or even dread, writing as part of your jobYou've never been shown how to organize information with the end-user in mindYou typically just brain dump information into a document without a plan or structure to followYour documents are long-winded, full of long paragraph text and passive sentences that nobody wants to readWhat are the learning objectives for this course?The following summarises the learning outcomes you should expect from each section.IntroductionGet familiar with the course layout.Understand definitions and best practice to writing procedures.Learn the difference between a procedure, policy and work instruction.Define the ProcessThis module is all about understanding the process you are writing about.Learn how to process map the process with your Subject Matter Experts (SMEs).Why it's important to understand where decision points are in the process.Some ways to document and use your process map in your writing.Create Your DocumentThis module is where you start your document - but the most important things here are about structure, not about writing content.Learn what information goes where in a document.Create your sections based on the process map you developed from the previous module.Organise Your ContentNow it's time to write the content!ConclusionsWhat should your next steps be?Some fine printAs an introduction course, training content has been compiled from a more detailed comprehensive course on writing user-friendly procedures. This 'jumpstart' course covers key concepts only, and does not include workbooks or some of the content you may hear mentioned in the videos.

Overview
Section 1: Introduction

Lecture 1 Meet Your Instructor

Lecture 2 Let's Get Started!

Section 2: 1. Define the Process

Lecture 3 How Do You Process Map A Process?

Lecture 4 Let's Look At A Sales Process Example

Lecture 5 Create a Document Map

Lecture 6 Define the Process Sections

Section 3: 2. Create Your Document

Lecture 7 How To Create Sections Within Your Document

Lecture 8 How To Manage Decision Points In The Process

Section 4: 3. Organize Your Content

Lecture 9 How Long Is Too Long

Lecture 10 Sequencing and Grouping Information

Lecture 11 What's Missing?

Section 5: Course Wrap Up

Lecture 12 Wrapping Things Up

Lecture 13 Next Steps

People who need to write procedures for their job,Team leaders who have staff who write procedures,Businesses looking to create procedures for an ISO accreditation (e.g. ISO 9001),Managers wanting to improve the procedures in their company


HOMEPAGE

[To see links please register or login]

DOWNLOAD

[To see links please register or login]