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Standardization in ISO, ITIL, CMMI, BPM, Lean & Six Sigma - fessridakla - 05-23-2023
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Standardization in ISO, ITIL, CMMI, BPM, Lean & Six Sigma
Published 5/2023
Created by Human and Emotion: CHRMI
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 38 Lectures ( 6h 6m ) | Size: 1.66 GB
A complete step by step guide with Manuals, Guidebooks, Templates and Forms required for process implementations.
What you'll learn
Understand the various standardisation and accreditation processes involved in Six Sigma, ISO, ITIL, Lean, CMMI and BPM.
Learn how to apply these standards to improve business performance and increase productivity.
Gain an in-depth understanding of the theoretical and practical aspects of the different standards and certification processes.
Learn how to develop and implement standards and processes to maintain consistency and quality in your organisation.
Engaging step by step video lectures and description and complete process description and implementation guide
Complete Process manual and guidebook, more than 3000 pages downloadable documents and 50 plus implementation forms and templates
Six Sigma: Learn to identify and reduce defects in business processes and master advanced tools and techniques for quality assurance
ISO 9001 Quality Management Process: Develop a quality policy & establish processes to ensure customer satisfaction & continually improve the quality management
ITIL Service Management: Detailed guidance on service design, transition, operation, and improvement
Practical insights into how to design and implement an effective IT service management plan
Lean Manufacturing Process: Identification and elimination of waste, Improving flow and reducing cycle time and Implementation of lean manufacturing tools
CMMI Process Maturity: Assess your organization's level of maturity and identify process gaps
Plan and implement improvements to achieve higher levels of maturity
BPM Business Process Maturity: Learn how to align business processes with business strategy
Explore techniques for measuring and optimizing process performance
Requirements
Any Management, process or Audit Professional
Management and Engineering Students
Anyone interested in Standardization and Accreditation
Description
IntroductionThis course provides an in-depth understanding of the standardisation and accreditation processes involved in Six Sigma, ISO (International Organization for Standardization), ITIL (Information Technology Infrastructure Library), Lean, CMMI (Capability Maturity Model Integration) and BPM (Business Process Management). The course covers the theoretical and practical aspects of the different standards and certification processes, and how they can be used to improve business performance.Key Highlights:Understand the various standardisation and accreditation processes involved in Six Sigma, ISO, ITIL, Lean, CMMI and BPM.Learn how to apply these standards to improve business performance and increase productivity.Gain an in-depth understanding of the theoretical and practical aspects of the different standards and certification processes.Learn how to develop and implement standards and processes to maintain consistency and quality in your organisation.What you will learn:Understand the different standardisation and accreditation processes.Learn about the certification and accreditation processes involved in different standards, including Six Sigma, ISO, ITIL, Lean, CMMI and BPM.Apply standards to improve business performance.Understand how to apply the standards and certification processes to improve business performance and increase productivity.Gain an in-depth understanding of theoretical and practical aspects.Get in-depth knowledge of the theoretical and practical aspects of the different standards and certification processes involved in Six Sigma, ISO, ITIL, Lean, CMMI and BPM.Develop and implement standards and processes.Learn how to develop and implement standards and processes to maintain consistency and quality in your organisation.Key Features· Engaging step by step video lectures and description· Complete process description and implementation guide· Complete Process manual and guidebook· More than 3000 pages downloadable documents· 50 plus implementation forms and templates· On demand course materials and guidanceSix SigmaDescription:Six Sigma Quality Assurance is a methodology that aims to improve business processes by reducing defects and variability. This course will take you from the basics of Six Sigma to advanced tools and techniques for achieving quality assurance. With this course, you'll become proficient in implementing Six Sigma projects and deliver better results for your organization.Key Highlights:· Understand the Six Sigma methodology· Learn to identify and reduce defects in business processes· Master advanced tools and techniques for quality assuranceWhat you will learn:Learn the fundamentalsUnderstand the basics of Six Sigma, including its history, methodology, and key concepts.Implement Six Sigma projectsLearn to apply Six Sigma tools and techniques to identify and eliminate defects in business processes.Master advanced techniquesAcquire advanced skills in statistical process control, design of experiments, and other Six Sigma tools for quality assurance.Become a Six Sigma expertWith this course, you'll gain the knowledge and skills to become a Six Sigma expert and lead quality assurance projects in your organization.Six Sigma· TQM Versus Six Sigma· Key Success Factors for Six Sigma· Six-Sigma Metrics - Measuring Defect Rate· Estimating Process Capability Index from A Sample - Cpk Index· GE's Six-Sigma Problem Solving Approach· DMAIC· Tools for Six-Sigma and Quality ImprovementISO 9001 Quality Management ProcessDescription:The ISO 9001 Quality Management Process course is designed to help individuals understand the principles and requirements of the ISO 9001 standard and how to implement a quality management system in their organization. The course covers the key concepts of quality management, the requirements of the ISO 9001 standard, and the steps involved in implementing a quality management system. Participants will learn how to develop a quality policy, establish processes to ensure customer satisfaction, and continually improve the quality management system.Key Highlights:· Understand the principles and requirements of the ISO 9001 standard· Learn how to implement a quality management system in your organization· Develop a quality policy and establish processes to ensure customer satisfaction· Continually improve the quality management system· Gain a competitive advantage in the marketplaceWhat you will learn:Understand the principles and requirements of the ISO 9001 standardParticipants will learn about the key concepts of quality management, the requirements of the ISO 9001 standard, and how to apply these principles in their organization.Develop a quality policy and establish processes to ensure customer satisfactionParticipants will learn how to develop a quality policy, establish processes to identify and meet customer requirements, and measure customer satisfaction.Continually improve the quality management systemParticipants will learn how to establish processes for continual improvement, measure and analyze the effectiveness of the quality management system, and identify opportunities for improvement.ISO 9001· ISO9001· Evolution & History· Importance· Statistics· Implementation In IT· Relation to CMMITIL Service ManagementDescription:ITIL Service Management is a comprehensive course that provides individuals with advanced strategic guidance on service design, service transition, service operation, and service improvement. It also lays emphasis on the importance of IT service management and how to design and implement an effective IT service management plan.Key Highlights:· In-depth coverage of IT service management concepts and principles· Detailed guidance on service design, transition, operation, and improvement· Practical insights into how to design and implement an effective IT service management planWhat you will learn:Learn to design a service management strategyDiscover how to design and implement an effective IT service management strategy to enhance the quality of IT services and support business outcomes.Service design, transition, and operationExplore the key concepts of ITIL service design, transition, and operation to enhance IT service management capabilities.IT service management best practicesLearn about IT service management best practices and guidelines to design and implement best-in-class IT service management solutions.Service management techniques and toolsGain insights into the various service management techniques, tools, and their importance in IT service management operations.ITIL Service Management· Service Support· Incident Management· Service Desk Function· Problem Management· Change Management· Configuration Management· Release Management· Successful ITIL Service DeskLean Manufacturing ProcessDescription:Lean manufacturing is a systematic approach that aims to minimize waste and maximize value in the manufacturing process. This course teaches the fundamental principles of lean manufacturing and how to implement them to improve efficiency and productivity in manufacturing processes.Key Highlights:· Introduction to lean manufacturing principles· Identification and elimination of waste· Improving flow and reducing cycle time· Implementation of lean manufacturing tools and techniquesWhat you will learn:Learn fundamental principles of lean manufacturingUnderstand the core concepts of lean manufacturing and their importance in enhancing efficiency and productivity.Identify and eliminate waste in manufacturing processesIdentify and eliminate different forms of waste in manufacturing processes, including overproduction, defects, waiting time, and unnecessary motion.Improve flow and reduce cycle timeLearn methods to optimize flow between manufacturing steps and reduce cycle time to improve product turnaround time and customer satisfaction.Implement lean manufacturing tools and techniquesDiscover tools and techniques used in lean manufacturing, including value stream mapping, 5S workplace organization, Kanban, and continuous improvement to enhance operational effectiveness and efficiency.Lean Manufacturing· Lean Manufacturing· 5S & Visual Controls· Kaizen· Value Streams· Pull Manufacturing· Mistake Proofing· Quick Changeover· Six Sigma· Lean Accounting· Theory of Constraints· Human FactorsCMMI Process MaturityDescription:CMMI (Capability Maturity Model Integration) is a process improvement framework that helps organizations to improve their processes and achieve predictable outcomes. This course is designed to provide an in-depth understanding of the CMMI process maturity model, its five levels, and the benefits of achieving higher levels of maturity. Students will learn how to assess their organization's level of maturity, identify process gaps, and plan and implement improvements to achieve higher levels of maturity.Key Highlights:Learn the CMMI process maturity model and its five levelsUnderstand the benefits of achieving higher levels of maturityAssess your organization's level of maturity and identify process gapsPlan and implement improvements to achieve higher levels of maturityWhat you will learn:Understand the CMMI Process Maturity ModelLearn about the different levels of process maturity and how they relate to the CMMI framework.Assess Your Organization's Level of MaturityLearn how to conduct a maturity assessment and identify process gaps in your organization.Plan and Implement ImprovementsLearn how to plan and implement process improvements to achieve higher levels of maturity and increase the efficiency of your organization.CMMI ProcessCMMI Models within the FrameworkCMMI Staged Representation - 5 Maturity LevelsBehaviors at the Five LevelsCMMI ComponentsCMMI Process AreasCMMI Terminology & StructureBPM Business Process MaturityDescription:This course is designed for individuals and organizations who want to understand how to manage their business processes effectively and efficiently. It covers the basics of business process management, as well as advanced topics such as process governance and continuous improvement.Key Highlights:Understand the basics of business process managementLearn how to align business processes with business strategyExplore techniques for measuring and optimizing process performanceWhat you will learn:Learn the basics of business process managementUnderstand what BPM is and why it matters for modern businessesAlign business processes with business strategyExplore how to align business processes with your organization's strategies and objectivesMeasure and optimize process performanceLearn how to monitor, measure, and optimize your business processes to improve efficiency and effectiveness.Business Process Management or BPMDefinitionsCore concepts and their descriptionsComponentsLifecycleExamplesAdvanced conceptsDownloads: Manual and Guidebook1. BPM Guidebook2. DMM-At-a-Glance3. ISO_9001_2015_QMS4. ISO_9001_2015GUIDANCE_DOCUMENT_5. ITILV3_Intro_Overview6. The Itil Foundation Exam Study Guide 3rd Edition7. Lean Manufacturing Techniques8. Lean_Manufacturing9. LEA---One-Piece-Flow10. The-Official-Kanban-Guide_A411. Six-Sigma-A-Complete-Step-by-Step-GuideForms and TemplatesCMMI1. CMMI-process-areas2. CMMI-checklistISO1. Auditor Assessment2. Context & Strategy Plan3. Dashboard graphics catalogue v2_04. Interested Party Analysis5. ISO 9001-2015 Gap Analysis Checklist6. ISO 9001-2015 Management Review Template7. ISO 9001-2015 v 2008 Correlation Matrix8. PESTLE Analysis Template9. SWOT Analysis TemplateITIL1. Call Monitoring Template2. Incident Eval Template3. Process Change Activity ver 2.24. Process Request Fulfilment Activity ver 2.05. Flowthrough_Service_Agreement-Rev6. ITServiceStructures_2.2_7. Process_Incident_Activity-8. Process_Problem_Activity9. ServiceCatalog_Six Sigma1. action-plan-template2. Business_Objectives_Alignment_Worksheet3. checksheet-example-template4. Countermeasure-Sheet5. critical-to-quality-tree-template6. customer-journey-map-template7. ECRS-work-analysis-sheet8. fishbone-diagram-generator9. fmea-sheet10. Hoshin-X-Matrix-Template11. portfolio-of-initiatives-12. process-analysis-template13. RACI_Matrix_Charting14. run-chart-template15. sipoc-framework-template16. SixSigma_BankofAmerica17. solution-selection-matrix-18. stakeholder-analysis-template19. suggestion-card-template-20. swot-analysis-template
Who this course is for
This course is designed for individuals and organizations who want to understand how to manage their business processes effectively and efficiently
This course is designed to provide an in-depth understanding of the CMMI process maturity model
This course teaches the fundamental principles of lean manufacturing and how to implement them to improve efficiency and productivity in manufacturing processes
This is a comprehensive course that provides individuals with advanced strategic guidance on service design, service transition, service operation, and service improvement
The course is designed to help individuals understand the principles and requirements of the ISO 9001 standard and how to implement a quality management system in their organization.
This course will take you from the basics of Six Sigma to advanced tools and techniques for achieving quality assurance.
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