558.06 MB | 00:10:07 | mp4 | 1280X720 | 16:9
Genre:eLearning |Language:English

Files Included :
1 -Introduction and background (119.83 MB)
2 -Thinking about experiences (36.45 MB)
3 -A definition of user experience (8.21 MB)
4 -Key Elements of UX (5.86 MB)
5 -An example of a user-centric approach (1.41 MB)
6 -Benefits of UX in the Workplace (11.42 MB)
7 -Activity 1 (8.71 MB)
1 -Common Pain Points in Workplace Operations (34.99 MB)
2 -Impact of poor operations on employee experience (8.91 MB)
3 -Activity 2 (3.91 MB)
1 -Culture eats strategy for breakfast (2.16 MB)
2 -What is Workplace Culture (11.26 MB)
3 -How Culture Affects Operations (313.28 KB)
4 -Examples of Misaligned Culture (10.41 MB)
5 -Cultural Norms and UX Design (7.3 MB)
6 -Example of where culture is in conflict with operations (3.99 MB)
7 -Causes of Resistance to Change (5.69 MB)
8 -Activity 3 (3.2 MB)
1 -Key Influencers of UX in the Workplace (13.81 MB)
2 -Hierarchy of UX expectation (8.59 MB)
3 -Activity 4 (5.13 MB)
1 -Organisation Support Functions (4.93 MB)
2 -Organisation Support Activities (5.15 MB)
3 -The UX Mindset (7.6 MB)
4 -Tactics for PERS Mindset (10.29 MB)
5 -Benefits of the UX Mindset (16.33 MB)
6 -Activity 5 (15.26 MB)
1 -A quote (5.53 MB)
2 -The Methodology (8.67 MB)
3 -Understanding Organisation's Vision & Values (22.88 MB)
4 -Case Study How Visions and Values Translate to Workplace (40.67 MB)
5 -Activity 6 (5.12 MB)
6 -User Journey Walkthrough (36.96 MB)
7 -Activity 7 (19.93 MB)
8 -Case Study How Mapping Informs Design (29.13 MB)
1 -Closing Message (18.05 MB)]
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