Customer Support Management with Internship Program

Files Included :
1 -Introduction.mp4 (5.29 MB)
2 -Introduction to Customer Support.mp4 (182.82 MB)
3 -Introduction to Customer Support 2.mp4 (179.55 MB)
4 -Communication Skill.mp4 (46.47 MB)
5 -Key Aspects of Communication Skill.mp4 (130.94 MB)
6 -Best Practices to Enhance Communication Skill.mp4 (153.87 MB)
1 -Introduction to Customer Interaction Management.mp4 (112.67 MB)
2 -Key Components of Customer Interaction Management.mp4 (130.92 MB)
3 -Best Practices of Customer Interaction Management.mp4 (198.42 MB)
4 -Introduction of Product and Service Knowledge.mp4 (83.07 MB)
5 -Key Components of Product and Service Knowledge.mp4 (168.93 MB)
6 -Best Practice of Product and Service Knowledge.mp4 (220.58 MB)
1 -Introduction to CRM.mp4 (120.05 MB)
2 -Key Components of CRM.mp4 (205.32 MB)
3 -Best Practices for Implementing CRM.mp4 (121.59 MB)
4 -Challenges of CRM Implementation.mp4 (127.69 MB)
5 -Introduction to Performance and Quality Assurance.mp4 (136.49 MB)
6 -Key components of Performance and Quality Assurance.mp4 (125.86 MB)
7 -Best Practices in Performance and Quality Assurance.mp4 (124.17 MB)
8 -Challenges in Performance and Quality Assurance.mp4 (75.04 MB)
1 -Introduction to Career Development.mp4 (106.67 MB)
2 -Key components of Career Development.mp4 (186.78 MB)
3 -Best Practice of Career Development.mp4 (187.37 MB)
4 -Assignment 1 Communication Skills 1.mp4 (119.13 MB)
5 -Assignment 1 Communication Skills 2.mp4 (30.52 MB)
6 -Project Communicate to Connect Improving Interpersonal Skills.mp4 (205.26 MB)
7 -Assignment 2 Customer Relationship Management (CRM).mp4 (53.9 MB)
8 -Project Strategic CRM Implementation Driving Growth and Satisfaction.mp4 (148.29 MB)
9 -Template for Assignment Submission.mp4 (37.96 MB)]
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