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CRM Goes Digital - ebooks1001 - 03-03-2025
![[Image: 24f1de33c86819c64b9f12cc8d4e39b2.webp]](https://i124.fastpic.org/big/2025/0302/b2/24f1de33c86819c64b9f12cc8d4e39b2.webp)
Free Download CRM Goes Digital: Design and Use of Digital Customer Interface in Marketing, Sales and Service
English | 2025 | ISBN: 365845797X | 314 Pages | PDF EPUB (True) | 20 MB
Customer management has taken on entirely new forms since digitalization. This brand-new CRM book is dedicated to the latest approaches that dominate sales, marketing, and service in this era of digitalization. Topics include Omni-Channel or mobile CRM concepts, Big Data and social media tools, new customer experience or loyalty approaches, and Artificial Intelligence, etc.
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