Managing IT: Metrics and Measurements

Managing IT: Metrics and Measurements - Printable Version

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Managing IT: Metrics and Measurements - AD-TEAM - 03-08-2025

[Image: bc9a4b3709a884a2b76a0d262e0df1c8.jpg]

Managing IT: Metrics and Measurements
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 2h 25m | 300 MB
Instructor: Kevin Miller

The ability to measure and create useful metrics is an essential skill for all leaders. This course will teach you the ins and outs of measurements, exploring why you should measure, why you do measure, and what to measure.

What you'll learn

Many IT professionals want to take the leap into IT management. One of the necessary skills is a firm understanding of metrics and measurements. In this course, Managing IT: Metrics and Measurements, you'll learn why you should measure and specifically what you should and should not measure in practice. First, you'll explore critical success factors (CSFs) and key performance indicators (KPIs). Then, you'll gain the knowledge of various metric cascades, hierarchies, and categories. Finally, you'll delve into assessments, reports, and dashboards.

When you're finished with this course, you'll have strong knowledge of the importance of taking measurements and setting metrics, as well as the ability to complete ten toolkit templates.

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