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DameWare Remote Support 12.2.3.15 - Printable Version

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DameWare Remote Support 12.2.3.15 - s460 - 07-08-2022

DameWare Remote Support 12.2.3.15

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DameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support. Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance.

Top 5 Reasons to Use DameWare Remote Support Software
- Remote control Windows Linux, and Mac OS X systems
- Built-in tools for remote system monitoring, AD management, network diagnostics, and more
- Gain remote access to computers inside and outside the network firewall
- Deliver on-the-go remote assistance from iOS and Android mobile devices
- Remote IT support software for unlimited end-users

Remotely Control Desktops, Laptops & Servers
DameWare Remote Support includes Mini Remote Control (MRC), the award winning desktop sharing software used by thousands of IT pros worldwide for remote IT support. With MRC users can:

- Share a screen with end-users
- Transfer files during remote control sessions
- Initiate MRC, RDP or VNC sessions
- Chat with end-users
- Remotely control Windows, Mac OS X and Linux computers

Securely Access Computers Outside the Firewall
When deployed with the DameWare Central Server & Internet Proxy, DRS lets you provide remote IT support to end-users anywhere in the world. Through the Internet Proxy, users can:

- Initiate secure remote troubleshooting sessions
- Remotely control computers outside the firewall
- Communicate with end-users via chat

Centrally Manage Users, Licenses, and Host Lists
DameWare Remote Support now includes the DameWare Central Server & Administration Console with advanced management features. With the Administration Console, users can:

- Manage all DameWare users and permissions
- Create and share the Global Host List
- Control and activate all DRS and MRC licenses
- View current Internet and mobile sessions

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