Mastering Account Management

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Mastering Account Management
Published 12/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.58 GB | Duration: 3h 20m

Advanced Tools for Effective Client and Portfolio Management

[b]What you'll learn[/b]

Understanding Customer Needs

Planning and Organizing

Developing the Account Plan

Relationship Building

Resolving Conflict and Difficult Situations

Cross-Functional Teamwork

Negotiation and Pricing Strategies

Project Management

Controlling Costs

Analyzing and Reporting Performance

Building Customer Loyalty

Leveraging Social Media

[b]Requirements[/b]

No prior experience

[b]Description[/b]

Unlock the secrets to exceptional account management with Mastering Account Management-a comprehensive course designed to elevate your skills in building and maintaining strong client relationships. This program dives deep into strategies for customer retention, revenue growth, and effective portfolio management, equipping you to drive business success and achieve long-term client satisfaction.What you'll learnevelop advanced relationship-building techniques to strengthen client loyalty.Implement strategic planning and negotiation skills to maximize account value.Enhance communication and problem-solving abilities for effective client interactions.Master upselling, cross-selling, and customer-centric growth strategies.Utilize data-driven insights to monitor, measure, and improve account performance.This course is ideal for sales professionals, account managers, and business leaders aiming to excel in client management and strategic planning. Whether you're new to account management or looking to refine your expertise, this course offers practical tools and actionable insights to help you thrive.By completing this course, you'll gain the expertise to position yourself as a trusted advisor to your clients and an invaluable asset to your organization. With a focus on actionable strategies and practical applications, this training empowers you to proactively address client needs, anticipate challenges, and drive mutually beneficial outcomes, ensuring sustainable growth and long-term success in your account management career.Let me know if you'd like additional details or modifications!

Overview

Section 1: Introduction to Account Management

Lecture 1 Introduction to Account Management

Section 2: Understanding Customer Needs

Lecture 2 Understanding Customer Needs

Section 3: Planning and Organizing

Lecture 3 Planning and Organizing

Section 4: Developing the Account Plan

Lecture 4 Developing the Account Plan

Section 5: Relationship Building

Lecture 5 Relationship Building

Section 6: Resolving Conflict and Difficult Situations

Lecture 6 Resolving Conflict and Difficult Situations

Section 7: Cross-Functional Teamwork

Lecture 7 Cross-Functional Teamwork

Section 8: Negotiation and Pricing Strategies

Lecture 8 Negotiation and Pricing Strategies

Section 9: Leveraging Technology

Lecture 9 Leveraging Technology

Section 10: Project Management

Lecture 10 Project Management

Section 11: Controlling Costs

Lecture 11 Controlling Costs

Section 12: Strategic Thinking

Lecture 12 Strategic Thinking

Section 13: Analyzing and Reporting Performance

Lecture 13 Analyzing and Reporting Performance

Section 14: Leveraging Social Media

Lecture 14 Leveraging Social Media

Section 15: Building Customer Loyalty

Lecture 15 Building Customer Loyalty

Account Manager,Project Manager,Customer Success Manager,Sales Executive,Brand Manager,Anyone with the interest for handling and building relationship with the customers

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